ENROLMENT

We look forward to you visiting the Bristol Folk House. We run our courses termly in Spring, Summer and Autumn. To ensure you are fully prepared and make the most of your time with us, please read our terms and conditions thoroughly. 

To book a course or workshop call us on 0117 926 2987

*For easier booking please make a note of the day, title, and course code.


Ways to book

You can enrol in person or over the phone*
Simply call 0117 926 2987 or pop and see us, Monday to Thursday 9.00am - 9.00pm; Friday - Saturday 9.00am - 5.00pm (during term time).

We accept cash; card payments and cheque's (please do not send cash or credit card details in the post or via email).

By Post
If you would like to send us a cheque please contact the office in advance to check the availability on your choose course or workshop. Courses can sell out fast and so we don't recommend postal bookings unless no alternative is available. Please make cheque's payable to 'Bristol Folk House Co-op Ltd' and post them to 40a Park Street, Bristol, BS1 5JG. You will receive an email confirmation but if you require a receipt please included a S.A.E.

Please note:

  • The Folk House reserves the right to refuse any enrolment requests.
  • Places are booked on a first-come-first-served basis upon receipt of full payment. 
  • On booking and paying for a course or workshop you will receive a booking and payment confirmation via email. 
  • You will need to have paid in full for your course or workshop to guarantee your place. We do not accept deposit or part payments.
  • Course and workshops are becoming increasingly popular, so please book early in order to guarantee your place. If you want to take advantage of our early enrolment day, please become a Bristol Folk House Member (link).
  • You must be over 18 years old to attend a course or workshop at the Bristol Folk House.
  • All our courses and workshops are non-accredited and will not receive a certificate for attending. They are learning for pleasure.

*We do not currently have online booking facilities but we are working on it. 

Further information

Fees

  • Course fees offered: Full price, Over 60's and Benefit rate. 
  • Some courses may involve additional costs for materials. If there are additional materials to bring these will be outlined on the website under the materials list section.
  • Course fees are based on reaching a minimum class number. We may need to cancel or postpone a course or workshop if we do not recruit this minimum number.  We will offer you a full refund or transfer to another course or workshop. We will contact you two working days before the start date, or at least 24 hours before a day workshop to let you know if your course is cancelled.

Attendance

  • You may join a class once it has started if there are places available. However, this is only possible where the class structure can accommodate late arrivals.
  • You must make sure you can attend the full course. Missed classes due to a change of circumstances cannot be made up or refunded. Some tutor may offer homework for missed session.
  • We may need to contact you before or during your course. Please make sure you contact us if your contact details change. Only if you give us permission will we add your email to our mailing list. Your tutor may need to contact you before or during your course. This will via email or by phone you provide.
  • Class sizes are keep small to allow students to gain the most out of their class and for health and safety reasons. Once the class has reached maximum capacity we will not allow anyone to join the class.

Waiting Lists

  • Waiting lists are used to indicate your interest in a course but it does not guarantee you a place and you are not obligated to enrol. People on waiting lists will be informed if an enrolled student cancels and/or we put on an extra course. We will contact you via telephone.

Transfers

  • You may transfer to another course or workshop up to 7 days before the start date. A £5.00 admin fee will occur. We can only transfer you to a course that has space available and we can only transfer courses within the current term. If the course or workshop is more expensive you will need to pay the difference.
  • You can transfer your booking to another person at any time before the course or workshop has started, a £5 admin fee will occur.

Levels

  • If you think that your course is the wrong level for you, please do speak to your tutor as soon as possible. If we agree that the level of the course is too high or too low, we’ll try to transfer you to a more suitable course at any time, as long as one is available.
  • If you would like to speak to a tutor before enrolling to make sure the course or workshop is right for you, please contact the office. Tutors are not responsible for enrolments and will only be able to advise you on the course content, not on availability.

Additional needs

  • If you need any additional support, please let us know if advance so we can make arrangements for you.
  • Careers are allowed to attended for free as long as they are not participating in the course or workshop. Please make sure this is stated when the student enrols. The career will be added to the register for fire safety reasons. Please make the office and tutor aware if the career attending will change throughout the course.
Refunds
Consessions
Accessibility
Gift vouchers
Changes to the programme
Feedback and complaints
Data Protection and Privacy Statement

To book your place call us on

Conditions apply please check our full terms and conditions here.