JOB VACANCY: Saturday Duty Manager

The Bristol Folk House is a 100-year-old Adult Education Centre, providing a large range of part time courses and workshops for the community. Our aim is to provide a community space for generations to come and increase our appeal to the wide community, including improving our accessibility.

The role we are advertising for is a key role in the organisation. The role is the main point of contact on a Saturday for our tutors and students during term time.

We are looking for someone who is reliable and sensible, with the confidence to work alone and be a self-starter. This role will support the weekday staff with administration, and we are looking for someone who has an interest in marketing, especially social media. This is the perfect job for someone who is looking for a sociable and flexible role, lots of opportunities to learn on the job.

The Bristol Folk House has had a tough year, like so many hospitality and event spaces, and we are looking forward to welcoming new staff to our team to help us rebuild this winter.

JOB TITLE

Saturday Duty Manager / Marketing Assistant

POSITION IN ORGANISATION

Reports to:  Head of Operations

HOURS

Required: Saturday daytime, 8.30am – 5.00pm

Overtime: Flexibility to work additional hours - weekend evenings/cover for weekday Duty Managers

STARTING SALARY

£10.50 per hour

JOB TYPE

Permanent part time

LOCATION

40a Park Street, BS1 5JG

HOLIDAY

25 days annual holiday excluding bank holidays pro-rata

PENSION

Workplace Pension with the People’s Pension

APPLICATION DEADLINE

Sunday 15th August 2021.

INTERVIEW DATES

Interviews will take place before the 19^th  August.  

START DATE

The successful candidate will be required to start as soon as possible for training and for the start of our Autumn Term in September

KEY RESPONSIBILITIES

Duty Manager –

• Opening and closing the building
• Main point of contact for customers, staff, students and tutors
• Responsibility of the safety and welfare of the building and customers
• Dealing with and reporting customer concerns and building maintenance to Head of Operations

Office Administration -

• Customer service – welcoming students, answering student enquires and taking bookings.
• Marketing including copy writing, social media planning and scheduling.
• Tutor support – day to day support for tutors including, last minute cancellations, room set up, photocopying and promotion.
• Day to day office and building admin – ensure a smoothing running of the office and clear handover to the weekday staff.

KNOWLEDGE, EXPERIENCE & SKILLS

ESSENTIAL

• Strong customers service. Clear and concise written and spoken communication skills

• Sales and handling money
• Proficiency in Microsoft Suite and Gmail
• Data base entry, office adminstration

• Experience with Lone Working or working within a Duty Management role
• Experience and interest in online marketing

DESIRABLES

• Knowledge of using all social media platforms, Canva, Photoshop and Later.
• Design or visual arts experience
• Experience with Online payment Systems and a CRM system
• Experience working in a Not for Profit, Charitable or/and education environment

• Teaching adult learners or working in an educational setting

• First Aid and Fire Safety Certificates.

PERSONAL ATTRIBUTES

• Ability to multi-task and demonstrate the use of own initiative
• Highly organised and efficient
• Approachable and professional
• Able to deal with difficult situations in a level-headed and calm manner

Please note: Currently, we do not have step free access or accessibility facilities. Parking is not always guaranteed but can be arranged.

To apply for this position, please email a CV and covering letter to admin@bristolfolkhouse.co.uk

Please fill out our Equality and Diversity monitoring Form: CLICK HERE